The 2025 Consumer Intelligence Awards: Celebrating the best in insurance
Consumer Intelligence ranks UK insurers by direct customer experience rather than the opinions of industry pundits making it more...
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Digital Claims Transformation, Insurtech, Analytics
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The (in)convenient truth about insurance claims
Many insurers mistakenly think improving their customer experience and the claims journey means investing in digital and data. In the...
US Insurers claims satisfaction ratings by J D Power
Following on from the UK insurer customer claims satisfaction ratings I posted you you can review below US insurers for both Auto and...
UK Insurers recognised for claims satisfaction
See the top 10 insurers in each category. And, reassuringly, a report from KPMG** shows that insurers can both increase customer...
Top 10 Motor Insurers in UK
What will the top 10 list look like in 2030? How many of today's innovative Insurtechs will have entered the list.
What impact will the...
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