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Growth, creativity and analytics

"One CMO in our survey said, “You don’t create exciting things for people by figuring out things from data.” Actually, we believe that’s...

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Cool investment in Life Insurtech

For Life & Protection Insurers-  A timely reminder that reforming culture, organisation and digitally transforming customer UX...

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Customer UX in perspective

Rare is a digital transformation project that does not include customer UX. Yet is it a co-incidence that many of the top rated insurers...

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Blame it on the fraudsters

Fraudsters are by nature generally smart and unpredictable- as soon as an insurer identifies a particular scam they change the modus...

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Pet Claims are through the WOOF

Pet insurers paid out £775 million in claims in 2017 – the highest figure on record representing a 10% year-on-year increase – to help...

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Climate change scrutiny of Insurers

Climate change definitely one aspect of transformation and when it's the Bank of England you take notice 

- Insurers in Britain face being tested to see how they could cope with fallout from climate change on their balance sheets, the Bank of...…

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How the IoT is impacting Insurance

"In an industry as regulated as insurance, taking advantage of new IOT technology is one way companies can stand out and offer a...

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