“Where do we want to be in five years as a result of advanced analytics? What are the implications to our business model, culture,...
InsurTech World
The successful digital transformation enterprises will cream off the majority of profits See "Winner takes most in digital...
Another timely reminder of the potential and likely costs to insurers, the travel industry and travellers themselves. Like Whiplash this...
It is one thing to pick a limited insurance product in one country, design a digital platform from scratch and then thumb a nose at...
Digital disruption is often an excuse for failure to understand customer behaviour and needs. Comprehensiveness is a differentiator - not...
Insurance carriers are forging new partnerships to to offer greater value to customers. Baloise below acquires a digital moving services...
Finding #2 "Legacy systems are holding insurers back from adapting to change. Many insurers continue to rely upon legacy systems that are...
Valuable report:-"The Novarica New Normal For P/C Insurers: 100 Data, Digital, and Core Capabilities!" Another industry observer...
Makes for interesting reading, citing the latest PwCs Global Digital IQ Survey and also the Pew Centre Report. Budgets for emerging...
“The JV will combine the virtues of LV’s branding, customer service and franchise with the strength of Allianz’s balance sheet, digital...
I am as guilty as any of writing about "The Customer Journey". Today I found that the public sector adopted this term 15 years ago to...
InsurTech will both save the industry if we embrace it and call it innovation, or it will destroy the industry as we know it today... if...
Complex regulation, the capital reserves required to underwrite insurance, and underwriting skills and proprietary data built on years of...
The human dilemma! Each syndicate prides itself on its superior data management and analytics capabilities and implied competitive...
AIG follows other forward looking insurers in looking outside the industry for a Chief Digital Officer to shake things up. As digital...