6/30/2017 9:39:45 AM Speedy innovation can lead to a differentiating advantage. By Mike Daly McKinsey auto insurance study shows effective early adopters will likely win lion's share of profits. See "Winner takes most in digital...
6/29/2017 1:12:50 PM Claims Directors & Full post sales service By Mike Daly Mark Andrews, domain director general for insurance at Altus, said the established insurance providers are engaged in digital...
6/29/2017 8:37:08 AM Regulatory environment catalyst to Insurer & Insurtech collaboration By Mike Daly An Economic Intelligence Unit report has urged banks and fintechs to come together and collaborate, stating that it is their best chance...
6/28/2017 5:00:06 PM How to make insurance sexy? By Mike Daly Re-imagine the customer journey so that the claimant's satisfaction rises and she has more time to spend on the finer things of life....
6/28/2017 8:43:19 AM Insurers, insurtech & 1+1=3 By Mike Daly It's the classic "Buy or Build" decision. Innovation tends to come from smaller companies and large enterprises find it difficult to...
6/28/2017 12:00:00 AM Autonomous cars may change the source of insurance innovation By Mike Daly Maurice Tulloch Aviva CEO recognises that digital disruption can change the dynamics of an industry. Where will innovation most likely...
6/26/2017 8:33:32 AM Avoid the fatal Kodak mistake By Mike Daly “You press the button, we do the rest." "These are the touching words of Kodak’s first advertising slogan. Coined by George Eastman,...
6/23/2017 8:00:29 AM Assess your Digital Transformation Maturity By Mike Daly The common "DNA" for successful digitilisation found in industry leading business. Very useful framework against which to benchmark...
6/22/2017 4:23:45 PM Legacy systems biggest obstacle to digital transformation? By Mike Daly Legacy systems are the albatross around the ancient "CIO's" neck! "Ah! well a-day! what evil looks Had I from old and young! Instead of...
6/22/2017 11:18:37 AM Customers don't actually crave insurance- can Insurtech overcome that barrier? By Mike Daly "And it is the same with the issue of trust. The caricature of the industry is that when a claim is made, the insurer will try to chip...
6/19/2017 4:51:28 PM $81 billion opportunity for Insurers By Mike Daly Accenture shows that far from declining, auto premiums will rise as cars largely replaced by autonomous vehicles. But to exploit that...
6/19/2017 4:33:38 PM Insurer's investing surplus capital By Mike Daly Moody's report low interest rates a big 2017 challenge as Insurer's CFOs seek higher returns. Good opportunity for analogue insurers to...
6/19/2017 4:01:45 PM Is your customer care analogue whilst customers demand digital? By Mike Daly Despite e-care’s advantages, however, many companies struggle to give their customers a consistently good digital experience. Read this...
6/15/2017 12:00:00 AM Insurtech pack hunting down analogue insurers By Mike Daly There is a pack of insurtech insurgents hunting down your customers. Time to digitally disrupt them! Lemonade’s recent announcement...
6/14/2017 8:26:10 AM Apple & the autonomous car food chain By Mike Daly Really interesting to see the dynamics of digital disruption and the auto industry. Apple's Tim Cook calls autonomous drive systems as...
6/12/2017 10:40:06 AM Jaguar leaps into Lyft By Mike Daly First Tesla includes insurance in its product offering. Now Jaguar Land Rover's new mobility services invests in Lyft. All a sign of the...