McKinsey auto insurance study shows effective early adopters will likely win lion's share of profits.

See "Winner takes most in digital...

Mark Andrews, domain director general for insurance at Altus, said the established insurance providers are engaged in digital...

An Economic Intelligence Unit report has urged banks and fintechs to come together and collaborate, stating that it is their best chance...

Re-imagine the customer journey so that the claimant's satisfaction rises and she has more time to spend on the finer things of life.

This...

It's the classic "Buy or Build" decision. Innovation tends to come from smaller companies and large enterprises find it difficult to...

Maurice Tulloch Aviva CEO  recognises that digital disruption can change the dynamics of an industry. Where will innovation most...

Scott is absolutely right here.  I think this is a mandatory first step - no support at this level, simply don't start.  Given...

“You press the button, we do the rest."

"These are the touching words of Kodak’s first advertising slogan. Coined by George Eastman,...

The common "DNA" for successful  digitilisation found in industry leading business. 

Very useful framework against which to...

Legacy systems are the albatross around the ancient "CIO's" neck!

"Ah! well a-day! what evil looks

Had I from old and young!

Instead of the...

"And it is the same with the issue of trust. The caricature of the industry is that when a claim is made, the insurer will try to chip...

Accenture shows that far from declining, auto premiums  will rise as cars largely replaced by autonomous vehicles.

But to exploit...

Moody's report low interest rates a big 2017 challenge as Insurer's CFOs seek higher returns.

Good opportunity for analogue insurers to...

Despite e-care’s advantages, however, many companies struggle to give their customers a consistently good digital experience. 

Read...

There is a pack of insurtech insurgents hunting down your customers. Time to digitally disrupt them!

Lemonade’s recent announcement 14,315...

Really interesting to see the dynamics of digital disruption and the auto industry.  Apple's Tim Cook calls autonomous drive systems...

Practically deliver the same online experience as retailers, hotels, airlines from selecting/placing order (claim) to delivery of...

"More than half of motor insurance (52%), and a fifth of property insurance (24%) is purchased directly by consumers, including sales via...

SPEED TO PAY is the key but far too many digital transformation projects look impressive but are no more than  glitzy visualisation of

First Tesla includes insurance in its product offering. Now Jaguar Land Rover's new mobility services invests in Lyft.

All a sign of the...

Benchmark metrics against competitors whether you agree with the list or not.  Take trend No. 1 Massive cost savers in claims,...

The devil is in the detail and early adopters are the ones that suffer when that detail bites them in the proverbial.

McKinsey describes...

Worrying report from Eptica- massive gap in the service & communications customers expect and actually get.

As customers expect...

Insurtech start-ups and their investors paint a simplistic picture of digital transformation. It's one thing to launch a single, simple...

"History provides numerous examples of organisations which got very good at optimising what they did, only to find that the world had...

Digitally transforming direct auto insurance a single player has captured up to 70% of profits in Spain, Germany & the US. There...

McKinsey- " Automation can reduce the cost of a claims journey by as much as 30 percent".

Digitising the complete customer journey from...

"the CEO cannot simply sanction a digital transformation; he or she must communicate a vision of what needs to be achieved, and why.."

Technology is always a means to an end not the end itself. Is it strategically sensible for the CEO of an insurer to want Aviva to become...

Highly relevant questions posed by Bernard Lung in Daily Fintech. 

He pictures the following "You are from Switzerland, but you are...

Robin Merttens, an independent consultant and analyst in the London insurance market, takes a provocative look at solving the insurance...

One small step for Lemonade and one big potential step backwards for analogue, incumbent insurers.

Insurers- I know the current analogue...

Digital transformation in action! Zurich DE planning and deploying "One True Core for Digital Insurance"

1. Digital Core- straight through...