1/5/2017 1:25:13 PM Digital transformation thwarted by culture/bureaucracy at Lloyds? By Mike Daly Insightful article- the traditional dependence on brokers' judgement and honesty is encapsulated on handwritten slips with the briefest...
1/5/2017 10:46:47 AM Insurance Net Promoter Scores lagging- what to do By Mike Daly Practically deliver the same online experience as retailers, hotels, airlines from selecting/placing order (claim) to delivery of...