Brexit cost for financial services sector nears £4bn
And expected to go higher. For insurers just having to generate extra GWP to cover that and/or reduce costs to is an additional challenge...
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White Lies and Misbehaviour- a case for fraud solutions
- 36% 18-34 year olds think it is acceptable to claim damage to vehicle was caused by a hit & run incident rather than themselves
Imagine you have to digitally process 42,000 vehicle recall program
This is a true test of a digital claims platform partner. One that reacted to an urgent request from an insurer forced to deliver results...
Direct Line Group partners with Starling Bank
One small step to creating an insurance ecosystem and adding convenience for buyers of insurance.
Starling’s Marketplace allows data to be...
Data Ownership Question Impedes Insurance Tech-topia
"Insurers need to learn to share their data if they want to take full advantage of the mountain of information generated from connected...
Don’t be afraid to fail: what I learned from five days in China
First hand experience of the necessity for a fail-fast/learn-fast approach to ensure successful digital transformation projects.
Digital Data- the secret sauce of success
Insurers- how much of your stored data can you access and analyse?
Most struggle to get over 20% whilst "Bought by Many" attributes...
Allianz sends shockwaves through UK insurance market
The obvious question is "Which insurers will be buffeted and suffer most from these shockwaves?" Remember that McKinsey has...
UK motor insurers face losses this year
A double whammy of falling premiums and rising claims costs.
Time to tackle claims costs now to maintain competitive advantage but how to...
Insurers cutting costs- how will they still delight customers?
Aviva's well publicised cutting of 1,800 jobs to cut costs and L&G General Insurance loss as COR deteriorated from 95% to 107% are...
Insurance Banana Skins 2019- What are the top risks facing the insurance industry?
Do you agree with CSFI and PwC who state that technology has become the top risk facing the insurance industry in 2019? If so, is it as a...
Netflix and claim: a new era of technology for personal injury claims
Personal Injury Claims and unstructured data- it has been like mixing oil and water. At the recent APIL conference fraud, social media...
Gartner says 90% of blockchain projects will need replacing in 18 months
Solutions looking for a problem rarely survive. Gartner highlights that issue.
"Many CIOs overestimate the capabilities and short-term...
Insurer’s chief calls the tune with back-to-basics approach
Intermediaries should really not complicate digitalisation ambitions. Any Digital Insurance Platform worthy of the description should...
Aviva strives to cut costs- how?
Insurers- read the KPIs below, proven in over 3.6million digitally transformed claims to see how to collapse costs whilst at the same...
AXA urges automakers to “up their game” amid rising motor theft claims
Motor insurance premiums dropping and cost of auto claims rising is a bad trend for insurers. Makes a digital claims platform that...
Steve Wozniak on how to avoid common innovation mistakes
Wozniak is an innovation icon and his simple axiom "focus on what people want" should be a mantra for insurers. Why?- to anticipate...
Lemonade, NPS and the empathy factor
Is relying on chatbots and STP a dangerous strategy? Evidently so.
"Many consumers are simultaneously tentative about increased...
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