10/31/2019 12:00:00 AM Is building claims management systems yourself a bad idea? By Mike Daly A few weeks ago, we met with a senior executive in one of the world’s largest insurers. They recalled we had met with them a couple of...
10/30/2019 9:38:29 AM The honest truth about RPA and process automation By Mike Daly "The challenge we increasingly hear from customers is that while the “robotic” part of RPA has captured everyone’s imagination as an...
10/29/2019 9:53:04 AM How the Insurance Industry is Reinventing Itself By Mike Daly Realistic, measured article on how carriers and brokers collaborating to anticipate change, disruption and the need to adapt are the real...
10/28/2019 5:11:46 PM How to maximize the chances of achieving your insurance claims aspiration By Mike Daly "Almost a quarter-century ago, research by John Kotter found that only 30 percent of change management programs succeed. And a decade...
10/28/2019 9:43:29 AM Digital Transformation Doesn't Just Increase Revenue, It Can Impact Employee Productivity Too By Tim Hughes Digital Transformation is often seen as a way to generate new business sales. Our social selling program offers company a 30% increase...
10/23/2019 9:12:25 AM Chubb Chief Digital Officer Ringsted Sounds Off on Innovation, ITC and the Future By Mike Daly Valuable insights here- first and foremost the priority to combine automation with human empathy and intuition. "we need to remain...
10/22/2019 10:29:08 AM The numbers behind successful transformations By Mike Daly Mckinsey shows that four critical success factors are shared by the top quartile of companies measured by financial performance....
10/17/2019 8:26:39 AM Is there a cyber storm on the horizon? By Mike Daly "In insurance, the cyber market is expanding quickly as more businesses respond to the risk and buy cyber insurance. The Hiscox Cyber...
10/16/2019 7:53:22 AM China further opens up insurance, banking sectors to foreign investors By Mike Daly Catalyst to speed up this prediction: "The central narrative of this year's annual world insurance sigma is the continued rise of the...
10/14/2019 12:00:00 AM Shootout At the InsurTech Corral By Mike Daly Fair cop for the 80% but is it fair for the 20% that will deliver innovation, business value and the capabilities to both lead and...
10/14/2019 12:00:00 AM Technical debt should not be a barrier to innovation By Mike Daly "A thought-provoking article in The Economist prompts DevOpsGroup co-founder Steve Thair to urge insurers to get to grips with technical...
10/10/2019 8:51:50 AM Insurers- What business are you in? By Mike Daly Question posed in the linked (bottom of article) review of Future@Lloyds Blueprint One as to whether Lloyds should recognise it is in the...
10/10/2019 3:22:39 AM Changing Company Culture Requires a Movement, Not a Mandate By Tim Hughes At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
10/9/2019 12:00:00 AM INSURTECH: "Diamonds in the Rough" By Mike Daly Brian Desmond, CMO Guidewire, identifies five critical success factors that "diamond quality" insuretchs must exhibit....
10/9/2019 12:00:00 AM The challenge we face is to create relevance By Mike Daly Josep Celaya, the Global Head of Transformation at MAPFRE Group states ."One of my first impressions is that people in insurance...