1/25/2023 4:49:37 PM How is the industry faring ahead of the FCA’s Consumer Duty implementation? By Mike Daly "The volume of insurance complaints being referred to the Financial Ombudsman Service (FOS) is rising – now, complaints at the FOS are...
1/23/2023 5:42:58 PM Stop Tinkering with AI By Mike Daly Summary. AI initiatives at many organizations are too small and too tentative. They never get to the only step that can add economic...
1/13/2023 10:29:39 AM China:ZhongAn settles 428m claims in 2022 By Mike Daly The speed of ZhongAn Insurance’s fully intelligent claims settlement system for health insurance has been improved. A claim settlement...