This browser is not actively supported anymore. For the best passle experience, we strongly recommend you upgrade your browser.

InsurTech World

| less than a minute read

China:ZhongAn settles 428m claims in 2022

The speed of ZhongAn Insurance’s fully intelligent claims settlement system for health insurance has been improved. A claim settlement case is closed every 9 seconds, and 95% of the cases submitted were accepted without the need for clarification by claimants.

And ZhongAn delivers more than "just insurance"-  

Take pet insurance; ZhongAn Insurance has made multiple iterations of its products, including six types of spontaneous disease protection insurance for pets, that also offer health management services, including deworming, vaccines, online consultation and nutritionist consultation, etc. The insurer offers optional value-added coverage such as pet third-party liability insurance and pet death compensation.

The scale and automation of the claims settled are truly impressive

Thank you Asian Insurance Review - link below

ZhongAn Online P&C Insurance, China's first online-only insurer, settled 428m claims lodged by 166m policyholders in 2022, with the total amount of claims paid for the year exceeding CNY11.9bn ($1.75bn).