The need for Speed #2
"Companies need to commit to speed. Insurance is a highly regulated industry and it is not easy to move quickly, but the fact is...
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The need for Speed #1
""There are times when we talk to carriers about integrating a line of code into their app to integrate more with Facebook, and the...
The Need for Speed #3
Winner takes All- the majority of profits,around 25% and with the next 3 insurers hoover up nearly half of the industry profits. That...
Transforming corporate claptrap
Operating in the heart of digital transformation this article gave me a guilty feeling. Not as guilty as the many examples given but not...
Soup & Pizza Leading Digital Transformation-Really!
Christopher Surdak points to Campbell's Soup potentially wrong-footing digital disrupters. How does an old school analogue manufacturer,...
Third major insurer signs up to offer HomeServe LeakBot
Digital platforms must easily add sensors like Leakebit from Homeserve.
In addition to initiating emergency repairs platforms should...
Insurtech must address the complete insurance value chain
Significant report from Startupbootcamp InsurTech and PwC .
Reminds me of being at Hilton Hotels when digital platforms were stealing...
The scam making holiday firms sick
Hard-pressed Brits, faced with increased inflation and a falling pound, are finding a creative way to make the holiday payments hurt...
The capabilities and costs of AI et al
Know the difference between AI. NLP, ML, RPA? Important to know and understand how the capabilities will tackle issues you face. Then be...
Insurtech goals too limited?
Too much investment, focus and hype has been around incremental aspects of insurance and customer facing distribution. Small bites of the...
Keeping AI's feet firmly on the ground
How much of your enterprise data can be accessed and analysed today?
- 10%?
- 15%?
- 20%? - that's as good as it gets for most! SAnd totally...
GDPR & ‘right to explanation’ a red herring?
"This leaves Europe with a massive accountability gap, and great uncertainty. Uncertainty for individuals that do not yet have clearly...
Only 1 in 25 Insurers offer fully digitalised claims!
See "The Digital Experience 2017"in which only one of the top 24 UK insurers supports Digital Claims Self-Service
Another study reveals...
Don't stomach fraudulent travel insurance claims
Who are the losers?
- The hotel
- The tour operator
- ABTA
- The travel insurer
- The credit card provider (if they provide your travel insurance)
This...
Forget data at your peril!
Well argued piece here on the dangers of machine learning and AI when data is still the weak link
The Economist Intelligence Unit (EIU)...
The Board Directors you need for a Digital Transformation
- Digital Thinker
- Digital Disrupter
- Digital Leader
- Digital Transformer
"Although there continues to be a need for digital disruptors at the...
Digital islands isolated in seas of analogue complacency?
Digital skunk works and factories, new Fintech, Insurtech, Healthtech and other ventures spring up left, right and centre,
But is that...
Mind the Generation Gap: New Data on Millennials Undermines Myths
“Millennial Myths and Realities”, Ipsos Mori’s new misconception-busting report, is a generational analysis framed as a quantitative...
Augmented Intelligence key to Superior Customer Journeys
AI & machine learning are all well and good but far too many organisations just don't have access to vital information hidden in...
Digital Evolution Index 2017
Some surprises here- leaders slipping and countries labelled as faltering in fact the opposite.
"According to their overall digital...
Start-up nibbling a $20bn market away from industry giants
Lesson for all Insurtech & Fintech startups. Critical success factors:-
- Market understanding
- Completeness of Vision
- Ability to execute
Digital transformation needs wine!
As you plan transformation goals and strategy take time to think and what better time to enjoy a glass of wine? The C-Suite and people...
Should Carriers & Brokers appoint Chief Digital Officers from outside the industry?
Marsh and Legal & General are shaking things up- or at least appointed Chief Data Officers from outside the industry to do just that....
Detecting and reducing even more Fraud
£85 million of fraud detected by in 2015 but whiplash fraud increases by over 9%.
Insurers must be able to access and analyse...
If only carriers/brokers could share one digital record
There are few simple systems that easily integrate the two sides. This means that information about customers is often relayed poorly,...
Stressing cyber attacks
Regulators & insurers worried about costs and risks of large scale cyber attacks.
Stress testing and access to relevant data vital
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“Although we have not yet seen large insurance losses, recent near misses . . . highlight the large systemic potential of malware in a...…
Pet insurance market ripe for digitilisation
UK Pet Insurance premiums to grow 64% by 2021 states Mintel.
Owners expect an "Airbnb" type customer experience and deserve...
Moving the needle for Allianz?
Challenge to all Insurtech Startups from Allianz Group CEO.
To move ahead- ""Does the startup move the needle, for Allianz?"
See an example...
Worried insurer staff reveal fears of insurtech firms swiping revenue
How can insurers survive if they can only access 10% to 20% of the data in the enterprise?
With difficulty at the very least. Yet some...
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