What 8 Months of COVID-19 Has Taught Us About Digital Transformation
In a recent blog, Eric Doyle here at DLA Ignite tells a tale of two companies. While I'm sure the tale is fiction, I do know...
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Future to buy GoCompare in deal valuing comparison site at £594m
Magazine publisher has increasingly focused on ecommerce to drive revenue
"GoCompare lists prices for services such as car and home...
Zurich Insurance nears $4B deal for MetLife unit
Zurich Insurance’s U.S. footprint currently includes Farmers Group, an administrator of insurance policies for Farmers...
Private equity groups close in on AA takeover bid
Warburg Pincus and TowerBrook offer 35p a share in non-binding proposal for debt-laden company
The AA has been speaking to potential...
Lloyd’s expects industry-wide COVID losses to exceed $107bn estimate
The Chairman of Lloyd’s of London, Bruce Carnegie-Brown, said at a recent Reuters event that the global insured loss from the ongoing...
Compare the Market fined £17.9m for breach of competition law
“Listen, here’s the thing. If you can’t spot the sucker at the first hour of the table, you ARE the sucker,” says young poker player Mike...
10 insurers ranked highest for auto claims satisfaction in 2020
With a steep decline in traffic, according to a new report from J.D. Power, the frequency of auto insurance repairable claims...
Fla. court refuses to apply 'virus exclusion' in COVID insurance lawsuit
"This opinion highlights the insurance industry’s greatest weakness in attempting to apply “virus” exclusions: the overwhelming majority...
Covid insurance ruling based on flawed arguments, top court told
Hearing challenges test case brought by FCA over ‘business interruption’ claims
The four-day hearing will challenge a successful test case...
Other industries are shaping policyholder expectations. Don’t ignore the tide…
eFNOL and digital interaction with customers is now more important than ever before.
A SWOT analysis is a staple – but often ignored -...
The path to true transformation
"Transformation is one of the most overused terms in business. But there are companies out there truly undergoing transformations that...
Is AI finally closing in on human intelligence?
GPT-3 has been hailed as an artificial intelligence breakthrough. John Thornhill tries it out and assesses the rewards — and the risks.
It...
US health insurers: accidents will happen
Big threat to profits will come from rise of claims when deferred medical treatments resume
Early 2020 saw a surge in travel...
Unexpected Side-Effects: 90% of Small Businesses Surveyed Trust in Insurers Stays Strong During COVID-19
Being seen to be at war with your policy-holders is not a good look when it comes to client relationships and customer experience. Yet...
Tesla Insurance Could Surprise Market with Potential for Hundreds of Billions of Annual Revenue
Speculation on the ultimate insurance ecosystem- Tesla Autos, Tesla Insurance, Tesla Repair Network and the competitive advantage- Tesla...
FCA’s dual pricing ban could be ‘catalyst’ for Amazon to enter insurance
It’s no longer a question of ‘if’ they move into insurance, but rather ‘how?’,” Connolly said.
“Most of Amazon’s revenue comes from...
Sedgwick advocates joint machine and human approach as false document fraud surges
The loss adjuster has seen an uptick in false document fraud during lockdown. Yet insurers are generally as 80% or more of the data...
Travel Insurance: today’s losses could become tomorrow’s biggest wins
Business interruption and travel insurance are perhaps the two worst affected categories of insurance from COVID-19’s effects, but travel...
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