11/25/2025 11:19:44 AM Insurers retreat from AI cover as risk of multibillion-dollar claims mounts By Mike Daly "AIG, Great American and WR Berkley are among the groups that have recently sought permission from US regulators to offer policies...
11/19/2025 2:48:53 PM Strategic Claims Management: Taking Claims From an Operational Necessity to a Strategic Asset By Mike Daly Camelot has published an excellent report- follow the link below to the orginal authored by Stephen Walker and Chris Hazel; members of...
11/12/2025 3:50:08 PM How quickly will AI scale to widespread deployment? By Mike Daly When the spectrum of plausible outcomes includes an appreciable portion of white-collar tasks being automated, or a tenth of all...
9/24/2025 11:13:35 AM Telcos & insurers natural innovation partners in low- and middle-income nations By Mike Daly To a western observer it is astonishing to see that Telco Safaricom, via its wholly owned subsidiary M-PESA, using basic phones and zero...
9/12/2025 9:22:54 AM What if the $3trn AI investment boom goes wrong? By Mike Daly Earlier in the week I published an article describing how the successful operationalising and scaling of Large Language Models (and small...
9/9/2025 9:44:45 AM Where to best apply AI in your organisation? By Mike Daly Before I answer that BCG has just published a report “ Insurance Leads in AI Adoption. Now It’s Time to Scale” that seques neatly into...
9/2/2025 8:46:36 AM Are we building crypto for the banked to save fees or the unbanked to gain access to undreamt of opportunities? By Mike Daly The GENIUS ACT -a catalyst to change or revolution? The GENIUS Act signed by President Trump spurred The Economist to write: - “Among the...
8/21/2025 11:01:51 AM Grand Theft Auto Inc. hits UK Motor Insurers' profitability By Mike Daly The MSC Ruby is almost ready to leave Felixstowe. Seven remote-controlled gantry cranes are still at work, stacking containers in the...
8/15/2025 11:57:59 AM UK motor premiums down, claims inflation up and what impact on COR? By Mike Daly 2023 was a rotten year for Direct Line Group's CEO Penny James. Overall Net Insurance Margin (NIM) of -8.3% plus cancelled divident...
8/12/2025 1:13:18 PM Record spring heat drives £153m in UK subsidence payouts By Mike Daly "Subsidence-related insurance claims totalled £153 million in the first half of 2025, as households across the UK felt the impact of an...
8/8/2025 9:57:32 AM What's Britain good at? By Mike Daly Surprisingly a lot says The Economist and in particular: - Advanced manufacturingMaterials of the FutureLife SciencesFinancial...
8/7/2025 3:28:44 PM New emerging risks, insurers, and how technology can help prevent & mitigate risk By Mike Daly Florian Graillot has been an investor for many years with an eye on insurtechs that can help insurers manage emerging risks. He publishes...
8/6/2025 1:54:29 PM AXA’s CEO on Insurance as a Tool to Drive Positive Impact By Mike Daly A valuable article in HBR by Thomas Burbel CEO of AXA. Taking an insurer's view of its goal to prevent risk rather than just mitigate it...
8/1/2025 1:30:53 PM Race for AGI by LLM vendors- will it imperil safety, compliance and insurers? By Mike Daly I write NOT as an expert on GenAI, AgenticAI nor AGI ((Artificial General Intelligence) in which AGI outperforms humans changing the...
7/29/2025 10:46:17 AM Which Magazine members survey of home insurance customer satisfaction raises a red flag for insurers By Mike Daly The August 2025 issue of Which Magazine is not an emotional rendering of one person's poor experience of UK home insurance customers but...
7/17/2025 4:30:31 PM Will GenAI and Agentic AI transform insurance claims management for insurer's competitive advantage? By Mike Daly Not by itself, despite all the hype. I do NOT write as an expert with proven capabilities of deploying AI, especially Gen AI, LLMs, and...