12/23/2021 12:24:43 PM Shake-up of UK motor and home insurance promises £4bn in savings for customers and reduced premiums for insurers- fact or just headline? By Mike Daly The UK’s personal insurance market will undergo a big shake-up next month, as a sweeping overhaul of pricing rules looks set to disrupt a...
12/22/2021 5:58:47 PM Toyota- not just embedded insurance but finance, servicing and mobility services By Mike Daly Fits with my earlier article today Embedded Insurance – Where Are We Now? Toyota wants to sell you a car, finance it, service it and now...
12/22/2021 3:00:47 PM Embedded Insurance – Where Are We Now? By Mike Daly The rise of embedded financial products has been well documented. One of the key reasons is that embedded products can strongly leverage...
12/17/2021 4:26:13 PM The (in)convenient truth about insurance claims By Mike Daly Building customer loyalty through empathy Many insurers mistakenly think improving their customer experience and the claims journey means...
12/16/2021 5:16:08 PM UK motor claims inflation soars amid costly cyclist accidents By Mike Daly According to the latest claims benchmarking data from Willis Towers Watson (WTW), published this week, the average motor claim now stands...
12/15/2021 9:57:32 AM Insurance group Ardonagh hits $7.5bn valuation in new fundraising By Mike Daly Back in October I quoted the Financial Times: " Deal activity among smaller companies has continued apace, with broking groups such as...
12/14/2021 5:21:31 PM Tesla Insurance directs certified repair shops to begin using Audatex for claims- a tale of technology partnerships By Mike Daly The overlapping worlds of Auto OEM, Carrier and other party fronted insuranc@e played out in repair networks. Tesla mandating Audatex’s...
12/10/2021 1:43:15 PM 14 Auto OEM Insurance Programs in USA- who will win the data monetisation race? By Mike Daly Stephen Applebaum highlighted that in the US there are 14 OEM auto insurance programs now deployed. Toyota Insurance Management Solutions...
12/7/2021 1:17:32 PM This is Claims Settlement Genius. No Really, It Is By Mike Daly Imagine standing in University Parks Oxford, holding your i|Phone or equivalent and and trying to describe where you are for the eNOL...
12/6/2021 1:09:12 PM European auto suppliers warn shift to electric would put 500,000 jobs at risk By Mike Daly That is 500,000 jobs linked to the manufacture of internal combustion engine (ICE) vehicles. There will be 226,000 new jobs created in...
12/2/2021 11:47:51 AM Fitch Ratings 2022 Outlook: UK Non-Life Insurance By Mike Daly Some squalls on the horizon for 2022 according to Fitch. "According to Fitch Ratings, profitability within the UK non-life company market...
12/1/2021 12:22:15 PM Aviva, AXA- a tale of two insurers and attaining digital maturity By Mike Daly I can almost imagine Adam Winslow, Aviva’s chief executive of general insurance for the UK and Ireland, reading this podcast hosted by...
11/30/2021 11:43:19 AM Sønr, Altus DigitalBar and consumer research demonstrate that BoughtbyMany offers lessons for all insurers, brokers and insurtechs By Mike Daly Sønr has just released the 2021 100 Insurtech Report in collaboration with EY. “But it’s no ordinary listing. It is borne out of months...
11/23/2021 1:17:59 PM Motor insurer digital maturity, touchless auto claims and customer satisfaction By Mike Daly Touchless auto claims have frequently been in the news this year as AI powered platforms analysing millions of vehicle images are piloted...
11/19/2021 1:33:54 PM Swiss Re & Baidu partner on autonomous driving insurance By Mike Daly Global reinsurance giant Swiss Re and Chinese tech giant Baidu have partnered to advance insurance and risk management for autonomous...
11/18/2021 4:17:34 PM Innovation, home insurance digital maturity and customer satisfaction ratings By Mike Daly Its that time of year when the insurance industry attends awards dinners and Altus publishes its annual DigitalBar ranking UK insurers in...