8. A practical roadmap for AI and Insurance Claims
I value reading the comprehensive reports and guides that McKinsey, BGG, Bain and others publish on the way to deploy AI in all its...
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7. AIs, Insurance Claims & the Automation Trap
There is a seductive vision in some AI vendor pitches: automate claims end-to-end, reduce headcount, let the AI handle everything. Scale...
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6. Why Perfect Accuracy in AI Claims Handling Is the Wrong Target
This is the sixth in a series Christopher Brown and I have published to help plan and implement AIs across the claims value chain. The...
The MVNO Distribution Channel for Insurtechs & Fintechs
Back in 2017 McKinsey flagged the potential to add considerable incremental revenues to mobile subscriptions and I quote from its 2026...
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