3/31/2020 12:46:02 PM Opportunistic fraud will seep through the cracks of a society under pressure By Mike Daly Follow link at bottom to full article which gives practical advice. "The most practical step for insurers in March 2020 is to recognise...
3/31/2020 12:00:00 AM The pandemic shows we need to take back control of our fragile systems By Mike Daly How many travel insurer's claims systems were "pandemic crisis" ready? How many claims management systems could anticipate today's...
3/30/2020 12:00:00 AM From quills to qwerty: Lloyd's underwriters adapt to home working By Mike Daly Necessity is the mother of invention. Despite human nature resisting the need to change from centuries old practices Covid-19 makes it a...
3/27/2020 12:00:00 AM The Feynman Technique: The Best Way to Learn Anything By Mike Daly Explain Insurance Digital Transformation so a 12-year old not only fully understands but can explain why it is important to someone else...
3/25/2020 12:00:00 AM Claims Management: Moderators Versus Accelerators By Mike Daly "The burden of legacy IT systems coupled with the issue of the innovator’s dilemma—namely, that companies critically need to know how and...
3/20/2020 12:00:00 AM Faster claims settlement whilst still detecting opportunistic fraud. By Mike Daly It is a conundrum! You want to speed up claims in these difficult times in order to delight customers whilst there is an increasing...
3/17/2020 3:35:36 PM Covid-19 will push the digital claims button that insurers have avoided By Mike Daly How many (insurers) will look forward and realise that this problem could now recur year after year as Coronavirus and other mutations...
3/17/2020 2:18:15 PM What Comes After the Coronavirus? By Mike Daly Before Coronavirus, many insurers considered disrupting system-centric claims models, only to shy away because of fears of the Cloud,...
3/5/2020 5:43:20 PM COVID 19 – indirect effect coverage gap on steroids By Mike Daly Patrick Kelahan with timely insights on insurance recovery covering:- China TradePandemic Catastrophe BondsCall Centre OperationsGig...
3/5/2020 9:10:08 AM French insurer Covéa set to buy PartnerRe for $9bn By Mike Daly "French insurer Covéa is set to buy PartnerRe for $9bn, turning itself into a major force in reinsurance and throwing down the gauntlet...
3/4/2020 12:00:00 AM Call centres closed, disaster planning - Coronavirus warning of huge claims disruption By Mike Daly Contingency planning for claims call centres closed as a result of COVID-19 contagion normally assumes relocating to separate premises...
3/2/2020 10:39:05 AM Liberty Mutual selected by Uber to cover drivers in New England, South Carolina and Puerto Rico By Mike Daly Notice Liberty Mutual's reference to autonomous vehicles. An insurer with an eye on the current and future. “Our dedicated sharing...