Should an insurer aim to be an insurtech?
Technology is always a means to an end not the end itself. Is it strategically sensible for the CEO of an insurer to want Aviva to become...
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Digital Claims Transformation, Insurtech, Analytics
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CEO must secure commitment to Digital Transformation
"the CEO cannot simply sanction a digital transformation; he or she must communicate a vision of what needs to be achieved, and why.."
Reducing costs, increasing revenues, doubling profits
McKinsey- " Automation can reduce the cost of a claims journey by as much as 30 percent".
Digitising the complete customer journey from...
Winner takes most in digital transformation
Digitally transforming direct auto insurance a single player has captured up to 70% of profits in Spain, Germany & the US. There...
Forget the pizza- look at the digital transformation
"History provides numerous examples of organisations which got very good at optimising what they did, only to find that the world had...
The Elephant in the Insurer's Room
Insurtech start-ups and their investors paint a simplistic picture of digital transformation. It's one thing to launch a single, simple...
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