9/27/2017 11:05:57 AM CEO's roadmap for a digital transformation By Mike Daly "the CEO cannot simply sanction a digital transformation; he or she must communicate a vision of what needs to be achieved, and why.."...
9/27/2017 12:00:00 AM GDPR the next PPI for insurers? By Mike Daly Don't think Claims Management Companies & Legal Beavers are not this moment planning to seek compensation for clients in a follow-up to...
9/25/2017 1:56:35 PM Digital & Customer Relationship transformation key to sucess By Mike Daly Bain "survey of more than 172,000 retail insurance customers in 20 countries shows that insurers are making progress in delighting...
9/25/2017 11:12:14 AM GDPR a brake on AI? By Mike Daly Even today, using data for a purpose for which the individual gave no explicit permission is risky. Witness "NHS illegally handed Google...
9/20/2017 12:00:00 AM Alibaba disrupting Insurers in China- Amazon next in US and Europe? By Mike Daly Zhong An is China’s first fully digital insurance company that was founded in 2013 through a joint effort of Ping An, Tencent and...
9/11/2017 12:00:00 AM Digital platforms, IoT Hardware & Connected Homes By Mike Daly The devil is always in the detail. THis RS Components and Legal & General "LeakKiller" challenge shows an insurer that is looking at the...
9/7/2017 12:00:00 AM Digital Supply Chain being ignored? By Mike Daly Most impact will be seen on bottom line margin by digital transformation of the supply chain. Most digital transformation is focussed on...