Amazon moving into Insurance or Banking?
Over 100,000 views of Dr Robin Kiera's article ""Amazon is Coming. Game Over for the Insurance Industry?". 180 of them from Zurich...
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11 Leadership Guidelines for the Digital Age from INSEAD
All CEO's and Digital Officers should benchmark digitisation strategy and plans against these.
- Digitisation requires an unbiased...
Digital transformation is hard but vital
"The imperative for digital transformation is obvious. But for companies not starting from scratch as a startup, digital transformation...
Top items insured for Christmas?
Guess what the top three our and check your answers against Admirals listings.
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“With average values of £4,035, £1,528 and £935 last year respectively, buying one of these gifts as well as forking out on all the other...…
Do your digital transformation plans include the Supply Chain?
It is one thing to optimise customer experience and speed up the claims process from FNOL to acceptance of claim. It is quite another if...
SoftBank adds fizz to Lemonade
Lemonade seems to achieve more in publicity than it does in insuring customers. I can't help but wonder of the tail is wagging the...
Do you really need a Chief Disruptive Officer?
Always a temptation to dream up new titles rather than new practice. Change maybe happening faster today but Peter F Drucker had...
Which Insurance competitor would you learn most from?
In China, ZhongAn, China’s largest online insurer, sees Ping An as an insurtech rival it can learn from.
Amongst your competitors which...
AI and general, all-round use
We have AI systems that can beat human Go masters, write poetry and pass the Turing test. But these were all created for specific...
Is AI really artificial?
“Dataism”, a universal faith in the power of algorithms, will become sacrosanct if you follow Yuval Noah Harari of "Sapiens" and "Homo...
We Started a Digital Transformation but Ended Up In Meetings
Great article my by friend Robert Caruso, which is a call to action for all companies to start a digital transformation.
He approaches the...
Fighting Amazon's Insurance Ambitions
"Just a little time left: Incumbents need to dramatically modernize – or Amazon will crush them
Before the market entry of Amazon, the...
Do you have the right innovation skills in the boardroom?
As a Board of Directors or C-Suite, How do you stand in the innovation stakes?
"The majority were just beginning to work their way through...
Ten traps that can derail digital transformation
Test your own strategy and progress then avoid these ten potential traps.
- Excessive caution
- Fear of the unknown
- Lack of focus
- Running out of...
How Platforms threaten giant industry incumbents
"INSEAD" offers hard evidence that platforms like Amazon threaten the dominance of incumbent market leaders despite the latter's deep...
Three Big Trends for the Re/Insurance Market in 2018
As 2018 looms into sight, what key trends will shape the coming year and how can you position yourself to capitalise on them? 2017 was a...
The new PPI for certain insurers looks like GDPR!
"39% of 250 insurance brokers in the UK are not even aware of the General Data Protection Regulation (GDPR) that is coming into effect in...
Video & Photo metadata & digital claims platforms
When claimants are asked to provide photo evidence to substantiate a claim it can speed up the whole process in 60% of cases as the...
Driverless Cars Will Change Auto Insurance; time to plan
HBR offers three sources of alternative revenue to fill the decline in auto premiums.
- Cyber security. Insuring against cyber theft,...
Retaining the human touch in digital transformation
The research below highlights that even Millennials wedded to phones and tablets need more than chatbots and "personalised messaging...
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