Intermediaries should really not complicate digitalisation ambitions. Any Digital Insurance Platform worthy of the description should deliver an omni-channel solution.
Delighting customers, collapsing costs and allowing the insurer to combine the best of products and claims services with the local knowledge and empathy of brokers and agents.
See more in Insurance Claims & Next Gen Platforms
If you are worried that legacy platforms, or that new digital platform that was great for Auto but just too expensive and complex to deploy for Home, Travel, Pets, Speciality or Commercial the read this one.
Legacy core systems like being stuck in concrete?
Last, but not least, you can download the SMA Report of Digital Platforms.
Most of Aviva’s business comes via intermediaries, complicating digitalisation ambitions. Germany’s Allianz is breathing down its neck, spending £820m last week on two UK acquisitions.
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