Three recent digital claims announcements raised answers and questions about home insurance digital claims goals, strategy, innovation,...
InsurTech World
Hundreds of thousands of UK businesses have won the right to claim on insurance for losses caused by the Covid-19 pandemic after the...
"From an insurance perspective, the ramifications of financial dire straits are linked to fraud, particularly opportunistic fraud or...
2020 has changed everything and clients, investigators, expert witnesses, health/property/vehicle and other professional experts together...
Insurers may look at their challenges as a shopping list of requirements and then seek each of the ingredients on the list. That’s fine...
"Successful digital transformations are rare. But companies that get six factors right can flip the odds of success from 30% to 80%." BCG...
A customer’s bad claims experience and the overall reputation of the insurer can have a correlating impact on claims costs, agreed expert...
“Listen, here’s the thing. If you can’t spot the sucker at the first hour of the table, you ARE the sucker,” says young poker player Mike...
"This opinion highlights the insurance industry’s greatest weakness in attempting to apply “virus” exclusions: the overwhelming majority...
"Transformation is one of the most overused terms in business. But there are companies out there truly undergoing transformations that...
OpenAI’s GPT-3 technology could significantly enhance human productivity and creativity but raises serious questions GPT-3 (generative...
The insurer’s managing director of claims explains how the Covid-19 pandemic has changed customer behaviour and expectations, making...
And so it starts. Until now P&C carriers were held back by inflexible legacy technology and expensive to upgrade core platforms. No more;...
Insurer to pull back from certain business lines vulnerable to rising claims During the last month at 360Globalnet, we have been working...
In the old days, a great fraud manager was said to have a 'nose' for a fraudulent claim. In modern times, many (wrongly) assume that the...
Full digital claims experiences remain a luxury in the world’s insurance market but the challenge will come when consumers who have...