Trying to digitally transform insurance claims is sometimes described as trying to run whilst in a swamp.
Paul Stanley CEO of 360Globalnet has a vivid description which is nearer the truth for far too many insurers- the constraints of legacy systems are like being stuck fast in concrete!
- Unable to move, never mind move fast.
- Unable to escape the sequential processing nature of legacy systems of record
- Stuck in highly structured work flows and processes; fine for motor maybe but hopeless for Home and Contents
- Unable to extend to supply chain and brokers.
- Stuck in a silo whilst competitors run free
See what he has to say about escaping that fate whilst also enjoying an episode of Peppa Pig with its own concrete story .
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