Innovation, home insurance digital maturity and customer satisfaction ratings
Its that time of year when the insurance industry attends awards dinners and Altus publishes its annual DigitalBar ranking UK insurers in...
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Lemonade acquiring Metromile challenges incumbent carriers
There is widespread applause and expectation at this announcement which will impact carriers, brokers, MGAs, TPAs and repair networks.
We need to talk about techie tunnel vision
"Karp added, “The engineering elite in Silicon Valley may know more than most about building software. But they do not know more about...
The central function of claims
If you were to truly to follow the age-old advice "FOLLOW THE MONEY" then heed Covea CEO Adrian Furness's advice and look at claims. This...
Partnering with startup insurtechs means ‘judging it on value’ and not a book by its cover – Covéa Insurance
Hot on the heels of my blog yesterday "“You've got to start with the customer experience and work backwards to the technology.” this...
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