The confining chains of insurer Legacy Technology has been written about by many including myself. Many carriers, brokers, MGAs and...
InsurTech World
'Norway—where 98% of electricity comes from renewable sources—is one of the top performers on both measures. Driving an EV there cuts...
"Your legacy system was built before the digital revolution and the major problem is not that the system is ill-fitted for your...
"To badly paraphrase a famous Churchillian quote, never in the history of InsTech London have so many questions been asked of so few...
When the world changed in March 2020, some insurance companies reacted with ninja-like speed and digital decisiveness to change with it....
"A thought-provoking article in The Economist prompts DevOpsGroup co-founder Steve Thair to urge insurers to get to grips with technical...
Are you getting the right balance between digitally transforming insurance and creating new digital insurance businesses? McKinsey gives...
Digital transformation of the whole IHG technology estate. Some good lessons from CIO Laura Miller. Right-sourcing talent. Identify the...
As if legacy core systems were not enough of a challenge Aly Dhalla adds two more creating the triple-legacy problem:- Legacy systems...
Maarten Ectors Chief Innovation Officer at Legal & General states bluntly that "All digital transformations will fail, unless..."which...
Too many digital claims projects suffer from poorly thought out goals; many from unmeasurable and subjective objectives. There is a...
"One in five consumers currently prefers claim self-service options, but complain that the self-service First Notice of Loss (FNOL)...
A tale of two reports: - EY Insurance Outlook: what should insurers do to prepare for tomorrow?LexisNexis "Future of Claims Study" EY...
Trying to digitally transform insurance claims is sometimes described as trying to run whilst in a swamp. Paul Stanley CEO of...
How many claims systems let you apply a laser-like focus on the customer journey and experience with continuous, iterative development? ...
Are you building a "Digital Maginot Line" to defend against innovative carriers, disruptive insurtechs or encroaching digital giants?...