Fraudsters and CMCs to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’...
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The (in)convenient truth about insurance claims
Many insurers mistakenly think improving their customer experience and the claims journey means investing in digital and data. In the...
UK motor claims inflation soars amid costly cyclist accidents
According to the latest claims benchmarking data from Willis Towers Watson (WTW), published this week, the average motor claim now stands...
This is Claims Settlement Genius. No Really, It Is
Imagine standing in University Parks Oxford, holding your i|Phone or equivalent and and trying to describe where you are for the eNOL...
Aviva, AXA- a tale of two insurers and attaining digital maturity
I can almost imagine Adam Winslow, Aviva’s chief executive of general insurance for the UK and Ireland, reading this podcast hosted by...
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