InsurTech will both save the industry if we embrace it and call it innovation, or it will destroy the industry as we know it today... if we ignore it and treat it as disruption."
- Jason Brown, Group Chief Risk Officer, QBE Insurance Group
Great call to arms and the linked article below (The Digital Insurer by Guy Weismantel) gives practical advice on planning your strategy.
See also: "Leading Digital Transformation is like Urban Planning" from HBR
How to Harness the Disruptive Nature of InsurTech In addition to the obvious instruction that you should be "embracing technology," there are several items that you need to act on in order to harness the benefits from InsurTech's disruptive nature. Evaluate and simplify processes. Evaluate the four Ws: who, what, when and where.