Aviva rejects circa 13% of whiplash claims as fraudulent and the trend is rising. How many of the 87% accepted were fraudulent? Too many.
See how one major UK insurer increased fraud detection by 40% - much of it whiplash claims.
Whiplash still dominant Motor injury claims still remains the top concern for Aviva. It represents almost two-thirds (£59m) of the value. A £9m increase on figures from 2016. Aviva now rejects around one out of eight whiplash claims it receives which are suspect or fraudulent. Industry figures may have shown a drop in the number of fraudulent whiplash claims, but Aviva says it has not seen such a drop. It says it is currently investigating over 17,000 cases of personal injury which it suspects is fraudulent. This is 1,000 more than 2016.