Fraudsters and CMCs to shift focus from whiplash injuries to property disrepair claims
‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’...
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Carriers saw more identity fraud as digital activity spiked
Since the onset of the pandemic, insurance carriers have seen an uptick in consumers’ digital activities across both underwriting and...
Briefing: Insurers must be ‘mindful’ of recession-induced fraud
"From an insurance perspective, the ramifications of financial dire straits are linked to fraud, particularly opportunistic fraud or...
Reputation is ‘hidden’ claims cost insurers must mitigate
A customer’s bad claims experience and the overall reputation of the insurer can have a correlating impact on claims costs, agreed expert...
Sedgwick advocates joint machine and human approach as false document fraud surges
The loss adjuster has seen an uptick in false document fraud during lockdown. Yet insurers are generally as 80% or more of the data...
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