6/17/2026 2:28:06 PM Loyalty Program Fraud will not be solved by proof of identity alone By Mike Daly According to the Mastercard Global Fraud Trends report updated October 20251, fraud increased for 75.7% of travel-sector merchants in the...
1/4/2022 11:42:32 AM Fraudsters and CMCs to shift focus from whiplash injuries to property disrepair claims By Mike Daly ‘Broad’ terms and conditions could cause property disrepair claims to be a target for fraud as whiplash claims become ‘less lucrative’...
10/8/2021 1:35:16 PM Carriers saw more identity fraud as digital activity spiked By Mike Daly Since the onset of the pandemic, insurance carriers have seen an uptick in consumers’ digital activities across both underwriting and...
1/8/2021 10:31:47 AM Briefing: Insurers must be ‘mindful’ of recession-induced fraud By Mike Daly "From an insurance perspective, the ramifications of financial dire straits are linked to fraud, particularly opportunistic fraud or...
12/1/2020 12:00:00 AM Reputation is ‘hidden’ claims cost insurers must mitigate By Mike Daly A customer’s bad claims experience and the overall reputation of the insurer can have a correlating impact on claims costs, agreed expert...
11/3/2020 3:26:20 PM Sedgwick advocates joint machine and human approach as false document fraud surges By Mike Daly The loss adjuster has seen an uptick in false document fraud during lockdown. Yet insurers are generally as 80% or more of the data...
10/8/2020 1:53:31 PM Detected Insurance Fraud - new data shows that every five minutes a fraudulent claim is discovered By Mike Daly You could not make it up – but they did. Every five minutes a fraudulent insurance claim is uncovered 107,000 fraudulent insurance claims...
8/4/2020 8:46:46 AM UK rural crime hits eight-year high as organised gangs target farms By Mike Daly Coronavirus crisis fuels rise in livestock rustling and theft of smaller items 'Rebecca Davidson, rural affairs specialist at NFU Mutual,...
7/17/2020 12:56:28 PM 5 ways for insurers to tackle fraud moving in unmysterious ways By Mike Daly In the old days, a great fraud manager was said to have a 'nose' for a fraudulent claim. In modern times, many (wrongly) assume that the...
7/1/2020 7:32:06 PM Data enrichment should be part of insurers’ tool kits to spot financially stressed customers By Mike Daly “Financial stress is very linked to claim outcome and claim risk, either through fraud or exaggerating claims. The connection is...
5/18/2020 1:38:28 PM Fraud Charter: Lockdown home working increases risk of insider insurance fraud By Mike Daly Industry leaders specialising in fraud identified the current home working recommendations, introduced by the government to mitigate the...
5/12/2020 2:53:44 PM 30 Insurance Fraud Statistics By Mike Daly Whilst US based research the findings will be pretty universal. And startling stats covering home, auto, workers comp and more!...
3/31/2020 12:46:02 PM Opportunistic fraud will seep through the cracks of a society under pressure By Mike Daly Follow link at bottom to full article which gives practical advice. "The most practical step for insurers in March 2020 is to recognise...
3/20/2020 12:00:00 AM Faster claims settlement whilst still detecting opportunistic fraud. By Mike Daly It is a conundrum! You want to speed up claims in these difficult times in order to delight customers whilst there is an increasing...
2/10/2020 12:00:00 AM The present and future of data in insurance By Mike Daly JN Hould, Co-founder and Chief Data Officer at Breathe Life discusses how to leverage data across insurance - follow the link at bottom...
1/14/2020 1:57:55 PM Whiplash reforms will drive fraud into other Casualty lines By Mike Daly "Now, in light of upcoming government reforms to whiplash claims, it is imperative that hard-learned lessons from the motor arena are...