What will the top 10 list look like in 2030? How many of today's innovative Insurtechs will have entered the list.
What impact will the evolution to electric vehicles, rideshare, robo taxis, autonomous vehicles and embedded insurance make on insurers?
Compare ranking by GWP with how insurers rank by customer satisfaction scores (all categories and not just auto).
The UK Customer Satisfaction Index (UKCSI) - now firmly established as the nation's customer service barometer - was officially published on the 3rd January 2020. That's the good news for the insurers with satisfaction scores that rank in the Top 50 UK enterprises :-
- LV=
- DLG
- Nationwide
- Aviva
The bad news? Of the 25 UK insurers studied in the report from The Institute of Customer Service 40% dropped by more than two percentage points.
See 4 Insurers in top 50 UK Enterprises for customer satisfaction for more on this.
The UK's top 10 car insurance companies, based on market share and gross written premiums, make up the majority of the market, according to a recent listing by NimbleFins. With these companies handling a little more than 80% of the market, it's good to understand the differences between these insurers when shopping around
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