Really good to see a Digital Claims Technology Company give measurable benefits to be gained from its technology and putting these in the context of published research and papers.

  • McKinsey
  • KPMG
  • Bain & Company
  • LexisNexis
  • BCG

No more marketing speak, nor liberal use of adverbs and adjectives. Just highly measurable KPIs like NPS, Expense Ratio, Combined Ratio, TCO, FTE Staffing- an impressive number across the key goals of: -

  1. Customer Satisfaction
  2. Efficiency
  3. Effectiveness

Setting goals for digital claims then better look at this. 

Disclaimer: I work at 360Globalnet and you might claim I am biased but given the impressive results and outcomes proven by over 3.6 millions digital claims who wouldn't be happy to tell everyone. If just to allow them to benchmark their own goals against what is being achieved. If you are not a successful first mover you had better catch up fast!