6/17/2026 2:28:06 PM Loyalty Program Fraud will not be solved by proof of identity alone By Mike Daly According to the Mastercard Global Fraud Trends report updated October 20251, fraud increased for 75.7% of travel-sector merchants in the...
5/15/2026 9:34:16 AM AI agents are already inside your digital infrastructure- where's the trust layer? By Mike Daly Say there are between 4 and 40 AI agents acting on behalf of every human in an enterprise. The ‘human-in-the-Loop’ safety math simply...
3/9/2026 11:28:15 AM 4. Scaling and operationalising AI across insurance claims By Mike Daly “Don't count you chickens until they hatch” is the metaphor to describe this article. The demo worked brilliantly. The pilot impressed...
3/3/2026 9:42:12 AM 3. Fools rush in where angels fear to tread'. Defining Agentic AI By Mike Daly Image: Getty This is the third of six articles that Chris Brown and I are publishing to offer a framework for planning, scaling and...
2/18/2026 1:15:45 PM 1. Agentic AI & Insurance Claims By Mike Daly Steve Walker and Camelot Consultants published a challenge and opportunity- ‘Strategic Claims Management: Taking Claims From an...
1/14/2026 1:53:17 PM Allianz-Athropic partneship; ambitious, cautious, strategic? By Mike Daly Patrice Bernard authors a report with resarch.astoria.io which invests in and researches the European Insurtech market including AI...
1/7/2026 4:37:20 PM An AI revolution that is proving valuable and viable By Mike Daly It is wise to remember that AI is not new. In 1956, the pioneers from Dartmouth College came together to establish what today is termed...
8/1/2025 1:30:53 PM Race for AGI by LLM vendors- will it imperil safety, compliance and insurers? By Mike Daly I write NOT as an expert on GenAI, AgenticAI nor AGI ((Artificial General Intelligence) in which AGI outperforms humans changing the...
7/17/2025 4:30:31 PM Will GenAI and Agentic AI transform insurance claims management for insurer's competitive advantage? By Mike Daly Not by itself, despite all the hype. I do NOT write as an expert with proven capabilities of deploying AI, especially Gen AI, LLMs, and...
7/3/2025 8:33:34 AM Can GenAI fix insurance claims headaches? By Mike Daly Not by itself, despite all the hype. I answer why in the sections below : Not by itselfClaims require far more than just GenAIOptions to...
4/29/2025 1:31:14 PM Insurance Needs a New Business Model By Mike Daly Rory Yates (in the linked article below) explains how AI could radically transform the Insurance Industry while warning of the barriers...