2/20/2019 3:06:34 PM Which 2019 Consumer Trends Will Impact Your Customer Experience Strategy? By Mike Daly The challenge; technology alone will not deliver the customer UX, UI and delight that customers must have if insurers are to remain...
12/6/2018 11:19:35 AM VEHICLE OWNERSHIP LOSING GROUND TO RIDESHARING, SURVEY SHOWS By Mike Daly "On-demand technology has altered consumer behavior forever. It’s what makes Netflix normal, Lyft easy, and Spotify a must. "Getting what...