1/19/2021 1:20:55 PM Regulatory pressure on insurers will require a digital approach to resolve BI claims By James Worsnip Andy Barstow Throughout the test case, the FCA's priority has been to bring clarity to policyholders and insurers. With the Supreme Court judgment,...
8/21/2020 9:48:56 AM Ecclesiastical hit by £59.7m loss due to Covid-19 impact By Mike Daly Early reporting showing the impact of COVID-19 and the rapid short-term investment loss from financial markets downward trends. "Despite...
5/28/2020 8:45:29 AM From A Boardroom To A Zoom Room, How COVID-19 Has Impacted Directors’ Oversight By Tim Hughes Today was our second Board meeting through Zoom. As a start up, we decided early on not to have an office. We couldn't justify the...
5/23/2020 11:47:03 AM COVID-19 Sends Digital Transformations Into Overdrive By Tim Hughes I've just finished a day of meetings via Zoom. I used to have a commute, to meet people in offices, to have meetings. Or have telephone...
5/16/2020 12:00:00 AM Banksy Drops Off Superhero Nurse Artwork at Hospital in UK With a Thank You Note By Mike Daly A picture says it all..................... can imagine more dolls for the doctors, porters, cleaners, maintenance staff, staff that...
5/14/2020 4:59:26 PM Coronavirus to cost insurers more than $200bn By Mike Daly Lloyd’s forecasts pandemic will be among costliest events in industry’s history "Some interesting numbers this AM from Oliver Ralph at...
5/7/2020 10:10:24 AM DLG reveals 70% drop in motor claims By Mike Daly "Direct Line Group (DLG) announced it has experienced a 70% decrease in motor claims notifications during April, with average severity...
5/4/2020 7:20:56 PM Disruption: Buckle up for the ride By Mike Daly Post pandemic, no return to normal and need for a new business, commercial, government and economic MO. Written two years ago this...
4/23/2020 12:00:00 AM Call centres: Rising to the challenge of home working amid Covid-19 By Mike Daly What are the obstacles that call centres in the insurance industry face in transitioning to working from home and what are some firms...
4/21/2020 12:00:00 AM Skinny Dipping with Insurance Transformation By Mike Daly Warren Buffet’s said of recessions and depressions that “...when the tide goes out, you see who has been swimming naked.” McKinsey shows...
4/14/2020 4:27:49 PM When the dust settles in the insurance world, it will be gold for some By Mike Daly Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
4/14/2020 10:24:55 AM Digitising Claims Management- a Leader's Imperative By Mike Daly Whilst written about asset management the key points are as applicable to insurance claims management. Martijn Moerbeek is group director...
4/3/2020 10:40:30 AM COVID-19: The Fifth Horseman of Digital Transformation By Mike Daly Remember 9-11? I had just joined as VP Digital Transformation at Hilton Hotels to plan and deploy an online reservation system for all...
4/3/2020 8:52:08 AM Suncorp, QBE, Allianz announce support measures By Mike Daly Suncorp, QBE and Allianz have announced measures to help small businesses dealing with the coronavirus impact following clearance from...
4/1/2020 12:00:00 AM The Three IT Phases dealing with a Pandemic By Mike Daly "Whilst most of the focus is in reacting and winding down costs, my view is that this should possibly be the busiest time ever for IT...
3/31/2020 12:46:02 PM Opportunistic fraud will seep through the cracks of a society under pressure By Mike Daly Follow link at bottom to full article which gives practical advice. "The most practical step for insurers in March 2020 is to recognise...