7/3/2025 8:33:34 AM Can GenAI fix insurance claims headaches? By Mike Daly Not by itself, despite all the hype. I answer why in the sections below : Not by itselfClaims require far more than just GenAIOptions to...
8/27/2024 10:28:41 AM How technology in claims processing is changing consumer choices in insurance By Mike Daly “According to a recent survey by Insurity, a pioneer in cloud-based insurance software and analytics, a noteworthy 52% of consumers...
7/6/2023 12:01:46 PM CoreTech, ClaimTech, and Ecosystems for innovative insurers By Mike Daly Krak des Chevaliers is an imposing castle dominating the countryside. The Knights Hospitaller rebuilt an existing fortification from 1140...
11/8/2022 1:35:31 PM Clocks go back, claims rise, insurers face increased indemnity costs By Mike Daly Katie Scott, The Insurance Times Editor reports: - AXA UK reported at the end of October that motor insurance claims frequency typically...
10/28/2022 10:46:29 AM ManyPets has transformed pet claims to high level digital maturity- should incumbents worry? By Mike Daly James Max in today's FT wonders whether that £328.42 a month is worthwhile. " Like many of you, I’ve been looking through my household...
10/4/2022 4:55:31 PM Nine customer types defining the next wave of insurance By Mike Daly Personalisation is constantly raised as essential if carriers are to remain competitive with emerging service providers. Not just in...
8/23/2022 12:57:31 PM Transforming claims from a back-office reactive operation to the strategic asset By Mike Daly This article describes transforming claims from a back-office reactive operation to the strategic asset to retain customers and boost...
7/5/2022 2:45:14 PM What makes an optimal technology partner? By Mike Daly Mauybe one that does not claim to be an "end-to-end" solution without any caveat. Or a partner that is clear that success will demand...
6/30/2022 8:42:58 AM Mobility Ecosystems, Insurers and Auto OEMs By Mike Daly A new report from Accenture (NYSE: ACN), the World Economic Forum and the World Business Council for Sustainable Development suggests...
6/24/2022 12:36:08 PM Telematics, the data challenge and auto insurance By Mike Daly New vehicles fitted with eCall, smartphones with their sensors leveraged by technology partners like Cambridge Mobile Telematics and The...
6/21/2022 2:50:03 PM UK capturing US pet insurance market By Mike Daly The UK may be labelled as a nation of pet lovers with four legged friends growing in numbers since the pandemic started. For sheer...
6/17/2022 10:04:59 AM Tech job cuts: flawed revenue model is albatross around sector’s neck By Mike Daly It is not just some full-stack and technology provider insurtechs that have fallen victim to plunging valuations. And before anyone...
6/1/2022 10:26:50 AM The Bionic Broker 2022 ** By Mike Daly ** Inspired by an article published by Novidea The $465 million contract extension by Lloyds of London with DXC Technology to modernize...
5/25/2022 11:48:02 AM UK insurers face up to 15% fall in assets in climate-related losses stress test finds By Mike Daly UK banks and insurers that fail to manage the risks associated with climate change could suffer a 10-15 per cent hit to their annual...
5/18/2022 3:11:20 PM Insurers, competitors, transformation and digital maturity By Mike Daly "Digital transformation requires that executives, managers, and frontline employees work together to rethink how every aspect of the...
4/20/2022 10:30:35 AM 2022 premiums in UK motor insurance market stabilise but underlying cost inflation pressures remain By Mike Daly Price equilibrium is returning to the car insurance market after new price walking rules pushed premiums up by 4.9% in January 2022,...