A flexible mix of office and work-from-home points the way to permanent changes. Technology platforms must be as flexible so that...
InsurTech World
Industry leaders specialising in fraud identified the current home working recommendations, introduced by the government to mitigate the...
“I spend around £35m on property in a year,” he said. “I’d much rather invest that in people than expensive offices.” Sir Martin Sorrell...
What are the obstacles that call centres in the insurance industry face in transitioning to working from home and what are some firms...
Warren Buffet’s said of recessions and depressions that “...when the tide goes out, you see who has been swimming naked.” McKinsey shows...
Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
How many travel insurer's claims systems were "pandemic crisis" ready? How many claims management systems could anticipate today's...
It is a conundrum! You want to speed up claims in these difficult times in order to delight customers whilst there is an increasing...