7/30/2026 9:56:04 AM Claim Multi-Agent and Automated Intelligence Platforms Promise Automation Benefits — But Read the Fine Print on Autonomy By Mike Daly The pitch is consistent. The architecture underneath it isn't. Walk through the marketing pages of the current generation of...
7/15/2026 12:58:55 PM Insurance Claims- how AI can help and hinder By Mike Daly Claims leaders would not want to have to answer to the UK's FCA, or in USA State regulators and NAIC on which human was responsible for...
7/9/2026 9:05:03 AM Beyond Digital FNOL- innovation across claims By Mike Daly Market Opportunity, Vendor Landscape and a Composable Platform Strategy to Compete Across the Claims Ecosystem Contents The Strategic...
7/17/2025 4:30:31 PM Will GenAI and Agentic AI transform insurance claims management for insurer's competitive advantage? By Mike Daly Not by itself, despite all the hype. I do NOT write as an expert with proven capabilities of deploying AI, especially Gen AI, LLMs, and...
4/15/2025 12:31:44 PM Ageas acquisition of esure rivals Aviva-Direct Line Group By Mike Daly The combination of Ageas UK and esure will create the third largest UK personal lines insurer with a balanced and diversified...
11/27/2024 3:54:06 PM GenAI passed Gartner's peak of expectations- CompositeAI is the key to value By Mike Daly ‘By the end of 2024 ( and during 2025), value will be largely derived from projects based on familiar AI techniques, either stand-alone...
6/7/2024 9:21:22 AM When buy-or-build decisions end up costing more By Mike Daly The UK government pulled the plug on a £27mn post-Brexit border software contract with US data analytics company Palantir because of...
3/8/2024 11:38:08 AM Lloyd’s of London delivers best underwriting performance since 2007 By Mike Daly The institution, a marketplace where more than 50 insurers and reinsurers agree to underwrite risks for businesses, reported a combined...
11/29/2022 11:12:20 AM From Prediction to Transformation across Claims By Mike Daly "While the popular view is that insights are the key benefit of artificial intelligence, in truth AI creates value by improving the...
6/1/2022 10:26:50 AM The Bionic Broker 2022 ** By Mike Daly ** Inspired by an article published by Novidea The $465 million contract extension by Lloyds of London with DXC Technology to modernize...
5/18/2022 3:11:20 PM Insurers, competitors, transformation and digital maturity By Mike Daly "Digital transformation requires that executives, managers, and frontline employees work together to rethink how every aspect of the...
3/30/2022 4:43:30 PM A Perfect Storm is Brewing in the Auto Insurance Industry By Mike Daly By coincidence two articles published from a technology solutions provider LexisNexis and an auto insurer in UK ERS on the pressures...
3/23/2022 12:08:55 PM Everyone wants to be a beautiful butterfly By Mike Daly David M Brear CEO and Co-Founder of 11:FS published his regular newsletter today in which he describes being 20 minutes into a talk to...
3/7/2022 2:26:03 PM Creating value, finding focus and choosing the right technology partners By Mike Daly "Creating value, finding focus: Global Insurance Report 2022" by McKinsey describes 9 key strategic policies to pursue with one being...
2/24/2022 12:13:30 PM Briefing: ‘Great shame’ that brokers are not more involved in claims process By Mike Daly "For Toby Clegg, chief executive of Lloyd’s broker Clegg Gifford, the answer to this question is a resounding yes. Earlier this week, he...
2/23/2022 4:56:33 PM Deals: Trov Sells Out to Travelers By Mike Daly Trōv is credited with introducing numerous digital solutions that inspired the transformation of the insurance industry over the last...