Need for technology solutions that allow insurers to both reduce costs and increase customer satisfaction at the same time more important...
InsurTech World
How often does a claims transformation strategy ignore the claims team? Typically you see two key goals Delight customersCollapse costs...
If it doesn't rain, it pours! Even modern claims platforms constrain insurers from applying joined-up thinking. Why? - cost, time...
Claims cost inflation has been front of mind for many insurers recently from Allianz to Zurich. It lead McKinsey to publish"The...
The top quintile of insurers take all the industry profit whilst the three middle quintiles barely make their costs of capital. The...
"Overall, survey responses make clear that the majority of these organizations are falling behind in their quest to improve operational...
Incumbent insurers and insurtechs should read this article BEFORE undertaking trials, POCs. Do not start a trial without knowing there is...