At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
InsurTech World
The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why" but...
Digital Transformation isn't about system change or moving from On Premise to Cloud. It is also critical that there is no empty vision. ...
There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...
With so many articles about digital disruption, digital is described as a physical thing. It isn't. You cannot just walk into your...
Many operating models were implemented years ago as part of ERP and CRM implementations. Often, pre-internet and almost certainly...
I read a lot of articles and books on digital transformation (like this one) and they are all pretty much the same. Transform or die! I...
A reminder that before rushing into new digital transformation strategies it is vital to start with the customer, keep with the customer...
McKinsey auto insurance study shows effective early adopters will likely win lion's share of profits. See "Winner takes most in digital...