This is a great article about the changes taking place in sales within banking, insurance and wealth management. To quote this article...
InsurTech World
In a recent blog, Eric Doyle here at DLA Ignite tells a tale of two companies. While I'm sure the tale is fiction, I do know it's based...
Today was our second Board meeting through Zoom. As a start up, we decided early on not to have an office. We couldn't justify the...
I've just finished a day of meetings via Zoom. I used to have a commute, to meet people in offices, to have meetings. Or have telephone...
Digital Transformation is often seen as a way to generate new business sales. Our social selling program offers company a 30% increase...
At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why" but...
Digital Transformation isn't about system change or moving from On Premise to Cloud. It is also critical that there is no empty vision. ...
There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...
With so many articles about digital disruption, digital is described as a physical thing. It isn't. You cannot just walk into your...
Many operating models were implemented years ago as part of ERP and CRM implementations. Often, pre-internet and almost certainly...
I read a lot of articles and books on digital transformation (like this one) and they are all pretty much the same. Transform or die! I...
If you hadn't read this story, people hacked a casino database using a thermometer in a fish tank. The article is about how the internet...
I'm not sure really surprises us, many of think we are better than we really are. We often find that companies work in silos of...