InsurTech World

In the last week of February 2022 it started raining over south-east Queensland and northern New South Wales, and it did not stop. Within...

The pitch is consistent. The architecture underneath it isn't. Walk through the marketing pages of the current generation of...

Claims leaders would not want to have to answer to the UK's FCA, or in USA State regulators and NAIC on which human was responsible for...

AI and the End-to-End Claims Process: Options, Vendors and the State of Play The Strategic Landscape The insurance industry is past the...

I value reading the comprehensive reports and guides that McKinsey, BGG, Bain and others publish on the way to deploy AI in all its...

This is the sixth in a series Christopher Brown and I have published to help plan and implement AIs across the claims value chain. The...

Part 5 of the series: Agentic AI in Insurance Claims: AI-ready data 'The Ryme of the Ancient Mariner'  by Samual  William Coleridge in...

 “Don't count you chickens until they hatch” is the metaphor to describe this article. The demo worked brilliantly. The pilot impressed...

Image: Getty This is the third of six articles that Chris Brown and I are publishing to offer a framework for planning, scaling and...

Authors: Chris Brown - The Build Paradox , Mike Daly - Insurtech World  This is the second in a series about claims innovation and...

Steve Walker and Camelot Consultants published a challenge and opportunity- ‘Strategic Claims Management: Taking Claims From an...

The MSC Ruby is almost ready to leave Felixstowe. Seven remote-controlled gantry cranes are still at work, stacking containers in the...

"Subsidence-related insurance claims totalled £153 million in the first half of 2025, as households across the UK felt the impact of an...

It's hard to find an insurer that is not experimenting with AI in all its guises from extractive AI to full-on ChatGPT, Large Language...

70% or more of an insurer's costs are incurred in claims operations and payments and as claims inflation hits carrier's profits hard...

Axa UK has revealed that two large claims associated with lithium-ion batteries in an electric scooter and bike has resulted in a loss of...