12/17/2021 4:26:13 PM The (in)convenient truth about insurance claims By Mike Daly Building customer loyalty through empathy Many insurers mistakenly think improving their customer experience and the claims journey means...
7/28/2021 6:28:37 PM Allianz launches blockchain claims solution in 23 countries By Mike Daly Allianz , Europe’s largest insurer, went into production mid-May with a solution to streamline international motor insurance claims. The...
7/28/2021 10:32:19 AM DEFI, Smart Contracts and the Future of Insurance By Mike Daly Baloise Group are generally well ahead of the innovation curve so when you see Sibylle Fischer from Baloise writing on DEFI and smarty...
7/26/2021 2:19:23 PM How to disrupt competitors with Cloud, AI and Blockchain- tips from a practitioner By Mike Daly Cloud Computing and global platforms Many companies think they need to go from running software in their own data centre(s) to move the...
6/10/2021 1:10:16 PM Digital claims, supply chains and transforming the gig economy By Mike Daly In America today, 36% of workers freelance; during the Covid-19 pandemic, freelancing generated $1.2 trillion for the US economy. The...
6/8/2021 10:31:26 AM Cevian builds stake in Aviva to press for cost cuts and £5bn payout By Mike Daly “Aviva has been poorly managed for many years, and its high-quality core businesses have been held back by high costs and a series of...
8/13/2020 10:30:58 AM Ripple still trying to find compelling uses for the blockchain technology By Mike Daly A cautionary tale that there is a long tail between launching a technology and making it a commercial success. And blockchain is old in...
2/6/2020 10:36:49 AM Blockchain and insurance- immature dating or full scale romance? By Mike Daly Useful discussion of blockchain related to insurance and despite some interesting initiatives suggests that its more immature dating than...
1/22/2020 11:04:36 AM Digital twins, "hyper-data" and transformation By Mike Daly The budgeting fiasco of HS2 might have been avoided if the potential claimed for digital twins had been realised. "....digital twins can...
6/6/2019 7:53:40 PM Gartner says 90% of blockchain projects will need replacing in 18 months By Mike Daly Solutions looking for a problem rarely survive. Gartner highlights that issue. "Many CIOs overestimate the capabilities and short-term...
4/24/2019 9:35:28 AM Why Blockchain is Hard By Mike Daly "The main thing distinguishing a blockchain from a normal database is that there are specific rules about how to put data into the...
3/21/2019 12:00:00 AM Over-complicating digital claims? By Mike Daly A tale of two reports: - EY Insurance Outlook: what should insurers do to prepare for tomorrow?LexisNexis "Future of Claims Study" EY...
2/4/2019 5:47:19 PM Blockchain’s Occam problem By Mike Daly Occam's Razor is the problem-solving principle that the simplest solution tends to be the best. In practice most blockchain projects have...
1/10/2019 12:11:10 PM Will block chain replace core insurance systems? By Mike Daly Ask man who knows after 40 POCs and 4 projects at the first bank to actually transact over blockchain- otherwise named Distributed...
12/13/2018 12:23:00 PM Blockchain: what’s it good for? Not all a lot, says report By Mike Daly For a technology invented over 10 years ago it does seem a solution looking for a problem. Ambitious white papers and press releases...
10/24/2018 11:24:13 AM Blockchain not the best technology for every use considered, says Australian government report By Mike Daly Blockchain still an incomplete solution looking for a problem to solve? Use cases look best for private managed solutions like Mearsk and...