12/3/2024 11:12:34 AM Will the bubble burst for AI in 2025, or will it start to deliver? By Mike Daly The Economist poses that question this week at an important time as the vendors, technology and implementation partners that insurers...
7/18/2022 8:03:17 AM A warning to carriers without the leadership, strategy and technology of market leaders By Mike Daly Direct Line Group, DLG, is one of the best run insurers having clear vision, strong leadership and strategies, good repair network...
5/11/2021 12:00:00 AM Far from being out of this world, Musk’s space strategy is classic Silicon Valley By Mike Daly For "culture to eat strategy for breakfast" it has to be a constraint rather than a catalyst. No one can deny that Elon Musk disrupts...
1/28/2021 6:03:09 PM The CTO/CIO's Dilemma By Mike Daly The dilemma discussed by Douglas Duncan CIO of Columbia Insurance arises when a CTO/CIO is hired or directed to digitally transform the...
11/21/2020 11:13:23 AM What 8 Months of COVID-19 Has Taught Us About Digital Transformation By Tim Hughes In a recent blog, Eric Doyle here at DLA Ignite tells a tale of two companies. While I'm sure the tale is fiction, I do know it's based...
2/19/2020 12:00:00 AM Insurers: How to Lead in the New Era of Connectivity and pitfalls to avoid By Mike Daly Digital storm clouds swirl around carriers portending upheaval and change: Insurers beset by slow growth and high churnCustomers trust...
2/18/2020 9:14:42 AM Auto industry OEMs venturing into Carrier's markets By Mike Daly Auto manufacturers and OEMs are in the ideal position to leverage the ever increasing stream of data from a vehicle's sensors streamed...
2/5/2020 11:01:19 AM Cloud revolution- will insurtechs overturn the old order? By Mike Daly "Seven years ago, Adobe became the first traditional software company to jettison its old way of doing business — shipping discs loaded...
2/4/2020 12:00:00 AM True Digital Transformation or Just Digitizing? By Mike Daly " I can’t think of any insurers in the UK operating a true digital platform at scale. " Challenging statement from Robin Merttens Instech...
1/30/2020 12:00:00 AM Why do consumers leave their insurers? By Mike Daly “Insurance **wins the Oscar for being the most complicated industry out there” states Isabelle M. Connor Chief Marketing & Customer...
1/29/2020 2:10:20 PM A warning for traditional industries including insurance By Mike Daly As a technology boom threatens to pass the country by, the iPhone maker is worth more than Germany’s 30 leading companies which includes...
1/16/2020 12:00:00 AM The link between NPS and revenue growth. By Mike Daly "Loyalty leaders grow revenues roughly 2.5 times as fast as their industry peers and deliver two to five times the shareholder returns...
1/13/2020 10:32:35 AM Busting Myths about Digital Change By Mike Daly Blaming failure in the technology often diverting attention from a failure in leadership. If you are just speeding up current processes...
1/8/2020 3:35:03 PM Really transforming? By Mike Daly What's Toyota doing building a smart city? CEO Akio Toyoda announced that the world’s largest carmaker by market value would, in effect,...
12/24/2019 2:04:49 PM Buffett Lieutenant to Head Berkshire Hathaway’s Geico Insurance Unit By Mike Daly Todd Combs, one of Warren Buffett’s top lieutenants, is set to become chief executive of Berkshire Hathaway Inc.’s car insurer Geico on...
12/23/2019 5:49:06 PM Claims: Caught between a rock and a hard place no more By Mike Daly How often does a claims transformation strategy ignore the claims team? Typically you see two key goals Delight customersCollapse costs...