Tower chief claims officer lifts the lid on repair network review
A refreshingly different viewpoint and focus on vehicle claims- addressing the needs, motivations and challenges of the body and repair...
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Home Claims, Industry Challenges and the role of Technology discussed at 'I Love Claims' Conference
The recent l Love Claims (ILC) Home and Property Conference brought together insurers, supply chain specialists and...
Digital claims, supply chains and transforming the gig economy
In America today, 36% of workers freelance; during the Covid-19 pandemic, freelancing generated $1.2 trillion for the US economy. The...
Cevian builds stake in Aviva to press for cost cuts and £5bn payout
“Aviva has been poorly managed for many years, and its high-quality core businesses have been held back by high costs and a series...
3 Areas Where Property Insurers Disappoint Customers in Claims Process
Keeping customers informed on the progress of a property claim is a key source of customer dissatisfaction. One big issue for the insurer...
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