1/11/2021 12:23:20 PM What’s Slowing Down Digital Transformation in Insurance? By Tim Hughes This is a great article about the changes taking place in sales within banking, insurance and wealth management. To quote this article...
5/23/2020 11:47:03 AM COVID-19 Sends Digital Transformations Into Overdrive By Tim Hughes I've just finished a day of meetings via Zoom. I used to have a commute, to meet people in offices, to have meetings. Or have telephone...
10/10/2019 3:22:39 AM Changing Company Culture Requires a Movement, Not a Mandate By Tim Hughes At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
6/13/2018 7:55:24 AM Keys to Implementing Digital Customer Experience By Tim Hughes There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...