Are Insurers failing customers with poor communications?
Only 20% of customers rate communications from insurers excellent. It is a common complaint that "I don't know what is happening"....
Only 20% of customers rate communications from insurers excellent. It is a common complaint that "I don't know what is happening"....
How do insurers face the challenge of reconciling the need for digitally transformed claims data with core application and data silos?...
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