9/27/2022 1:22:40 PM Saga, DLG, Admiral, Sabre- many carriers, cuts forecasts as inflation drives up cost of claims By Mike Daly 70% or more of an insurer's costs are incurred in claims operations and payments and as claims inflation hits carrier's profits hard...
11/30/2021 11:43:19 AM Sønr, Altus DigitalBar and consumer research demonstrate that BoughtbyMany offers lessons for all insurers, brokers and insurtechs By Mike Daly Sønr has just released the 2021 100 Insurtech Report in collaboration with EY. “But it’s no ordinary listing. It is borne out of months...
11/23/2021 1:17:59 PM Motor insurer digital maturity, touchless auto claims and customer satisfaction By Mike Daly Touchless auto claims have frequently been in the news this year as AI powered platforms analysing millions of vehicle images are piloted...
11/17/2021 1:55:14 PM Home Claims, Industry Challenges and the role of Technology discussed at 'I Love Claims' Conference By Mike Daly The recent l Love Claims (ILC) Home and Property Conference brought together insurers, supply chain specialists and contractors, claims...
11/8/2021 11:59:22 AM We need to talk about techie tunnel vision By Mike Daly "Karp added, “The engineering elite in Silicon Valley may know more than most about building software. But they do not know more about...
10/8/2021 1:35:16 PM Carriers saw more identity fraud as digital activity spiked By Mike Daly Since the onset of the pandemic, insurance carriers have seen an uptick in consumers’ digital activities across both underwriting and...
9/22/2021 3:45:39 PM Why activist investors are taking aim at the insurance industry By Mike Daly Low valuations and big cash piles at UK and European groups open the door to agitating shareholders Agitating investors see that with...
9/3/2021 11:32:29 AM Make lemonade out of Lemonade: Takeaways from recent events By Mike Daly "Recently, Lemonade hit a speed bump in its journey as a visible disruptor and innovator in the insurance industry when a privacy...
8/3/2021 11:48:48 AM UK insurer Direct Line a winner as pandemic cuts commuting By Mike Daly Group says frequency of motor insurance claims is lagging even as drivers return to the roads " Chief executive Penny James put the lag...
7/29/2021 10:41:50 AM Auto insurance, digital maturity and how to transform it By Mike Daly Have you seen a surge in announcements describing the digital transformation of a key stage in motor claims- damaged vehicle inspections...
7/13/2021 12:21:16 PM Qover and Five Sigma collaboration and the tide of partnerships for insurers By Mike Daly Embedded Insurance-as-a-Service and Digital Claims Platforms combined and designed to increase the speed and quality of claims...
7/5/2021 3:01:46 PM Why are insurers' property & contents claims management processes stuck in the analogue mud rather than digital uplands? By Mike Daly I click on an insurer's MOTOR "Make a Claim" process that is digitally transformed and then at its HOME & CONTENTS equivalent. The...
6/9/2021 3:03:30 PM UK motor insurers expected to make losses in 2021 and 2022 By Mike Daly With premiums forecast to drop 6% in 2021 and cost inflation continuing its inexorable rise outlook is unprofitable. "While the UK motor...
5/11/2021 1:52:18 PM Your business is held hostage by legacy systems. Here is the solution… By Mike Daly "Your legacy system was built before the digital revolution and the major problem is not that the system is ill-fitted for your...
5/11/2021 12:00:00 AM Far from being out of this world, Musk’s space strategy is classic Silicon Valley By Mike Daly For "culture to eat strategy for breakfast" it has to be a constraint rather than a catalyst. No one can deny that Elon Musk disrupts...
5/4/2021 12:00:00 AM Are CIOs sleeping on ‘low code’? By Mike Daly David Chou in CIO 3rd May 2021 says "CIOs must adopt a new philosophy for executing a low-code culture in IT." Otherwise attempts to...