7/26/2019 11:09:41 AM The curse of efficiency By Mike Daly Charles Handy is a noted business guru and these reflections on efficiency rather than effectiveness are very relevant for Claims...
6/4/2019 9:46:26 AM Steve Wozniak on how to avoid common innovation mistakes By Mike Daly Wozniak is an innovation icon and his simple axiom "focus on what people want" should be a mantra for insurers. Why?- to anticipate the...