7/26/2019 11:09:41 AM The curse of efficiency By Mike Daly Charles Handy is a noted business guru and these reflections on efficiency rather than effectiveness are very relevant for Claims...
6/24/2019 7:07:27 PM Don’t be afraid to fail: what I learned from five days in China By Mike Daly First hand experience of the necessity for a fail-fast/learn-fast approach to ensure successful digital transformation projects. ...
6/4/2019 9:46:26 AM Steve Wozniak on how to avoid common innovation mistakes By Mike Daly Wozniak is an innovation icon and his simple axiom "focus on what people want" should be a mantra for insurers. Why?- to anticipate the...
1/24/2019 2:40:14 PM The Four Dichotomies of Innovation in Insurance By Mike Daly Is the regular complaint that insurers lack innovative competence a fair one? The darling of the insurtech field, Lemonade, certainly...