10/10/2019 3:22:39 AM Changing Company Culture Requires a Movement, Not a Mandate By Tim Hughes At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
6/26/2018 4:36:22 PM To Succeed at Digital Transformation, Focus on Customers and Innovation By Tim Hughes The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why" but...
6/13/2018 7:55:24 AM Keys to Implementing Digital Customer Experience By Tim Hughes There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...