8/8/2019 3:21:35 PM IHG books big tech transformation By Mike Daly Digital transformation of the whole IHG technology estate. Some good lessons from CIO Laura Miller. Right-sourcing talent. Identify the...
2/8/2018 1:37:52 PM Under utilised data biggest drag on digital transformation By Mike Daly "“The forward-leaning hotel companies are investing in a shift from transactional-based data to event-based data.” Chris Silcock, CCO,...
1/19/2018 12:56:49 PM Revolut now lets you automatically buy travel insurance based on your phone’s location By Mike Daly If you find TROV a great fit for insuring items like phones, iPad & other tablets, laptops then look at Revolut for travel. Well...
8/9/2017 4:22:39 PM Know what your customer wants By Mike Daly Digital disruption is often an excuse for failure to understand customer behaviour and needs. Comprehensiveness is a differentiator - not...