7/29/2025 10:46:17 AM Which Magazine members survey of home insurance customer satisfaction raises a red flag for insurers By Mike Daly The August 2025 issue of Which Magazine is not an emotional rendering of one person's poor experience of UK home insurance customers but...
2/4/2022 12:07:20 PM Storms MaliK & Corrie and insurance claims By Mike Daly Granular weather information from weather stations across the UK track and forecast weather with 90% of UK insurers using this Weathernet...
11/17/2021 1:55:14 PM Home Claims, Industry Challenges and the role of Technology discussed at 'I Love Claims' Conference By Mike Daly The recent l Love Claims (ILC) Home and Property Conference brought together insurers, supply chain specialists and contractors, claims...
7/22/2021 3:31:24 PM Home Claims Digital Maturity, three Digital Transformation use cases and choosing the right technology partners By Mike Daly Three recent digital claims announcements raised answers and questions about home insurance digital claims goals, strategy, innovation,...
7/20/2021 3:03:22 PM AXA UK rolls out machine learning tool to streamline complex property claims By Mike Daly BETSIE (Buildings Enhanced Triage Steering Intelligence Engine) uses machine learning to streamline processes around complex property...
7/5/2021 3:01:46 PM Why are insurers' property & contents claims management processes stuck in the analogue mud rather than digital uplands? By Mike Daly I click on an insurer's MOTOR "Make a Claim" process that is digitally transformed and then at its HOME & CONTENTS equivalent. The...